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Return Policy

We are always looking forward to give you the best of products and with the best of hopes that we continue our relations till time abides with your love for things Indian! However if due to some unforeseen situation you require the return of the product then the following terms apply for a mutually consented return.
 
Essential Do’s & Don’t For The Return Policy
  • Stitch clothing, including readymade stitched Sarees or Sarees stitched with custom blouse, Stitch Salwar Kameez and Stitch lehenga Cholis
  • Customer need to first contact us through Contact Us page on web site before returning any product. If you will return the products before let us know the same, then we will not provide any refund.
  • At any point of time the refunds will not exceed the actual value of the goods.
  • We will issue 65% refund of product price. (35% will be Order Processing & other misc. charges.)
  • We will not refund the custom duties, taxes, if applicable, or paid by you at time of receiving the goods.
  • At any point of time the refunds will not exceed the actual value of the goods.
  • Panachemall will not be responsible for return the money which you have paid for shipping to send the parcel back. Customer need to bare the shipping cost while returning the products.
  • Any complaint with regards to the damage or stains or stitching or any other should be reported to us within 24 hrs of the receipt of the products. We may ask for digital picture of the same in order to review the same. In case of product return
  • We will issued refund once we received the product back at our office
  • Refund will take time to reflect in customer's account about 4 to 5 working days
  • We do not accept any returns after 7 days of receiving the shipment
The apparel description on the website contains details and product specifications which are approximate values, closest to reality. While we strive to be accurate in showcasing colors there still may be minor variations because of the light and settings during photography and also the color settings and properties of different monitors. Other details like weight, work details and size may vary slightly as well. Hence the customer should keep in mind the slight variation when placing the order online. Panachemall.com believes that every customer placing an order is absolutely aware of these minor variations that may occur in with respect to the actual color of the outfit received.
 
In case where multiple products are ordered and if for any reason Panachemall.com is unable to deliver certain products then the customer shall be allowed to opt for an alternate product. However, if customer decides not to select any alternate products, Pahachemall.com shall agree to refund amount against non-deliverable products. You may contact the customer care with your query at care@panachemall.com.